The official online store SHOP.MUMIYTROLL.COM delivers worldwide (at the rates of the operator Russian Post). Shipment at own expense is not provided. Delivery by courier in Moscow (INSIDE MKAD) is also possible.
Possible payment and delivery options to a specific locality are calculated on the checkout page, with the latter indicated in the space provided.
How to place an order
- Choose the right product, click the “Buy” button.
- Go to the “Basket” section, carefully check the name and quantity of goods.
- After that, click the “Place an order” button.
- Indicate the requested data for delivery.
- Choose a convenient method of delivery and payment, specify the address for courier delivery.
- Confirm the order.
- After placing an order on the site, a manager will contact you to confirm the order.
- After the order is transferred by the store managers to the delivery service, you will receive data for monitoring the package.
Order payment terms
Payment is carried out using the Yandex.Kassa service during the execution of an order. If payment is not made within 24 hours and the buyer does not contact, the order is given the status of “canceled” and the goods are put up for sale. Do not pay for canceled orders, they can not be restored. In the future, if necessary, create a new order.
Payment Methods
When buying in the SHOP.MUMIYTOLL.COM online store, you can choose the most convenient method of payment from the proposed options in your area.
Yandex.Money, bank cards, Web money, Qiwi Wallet, PayPal, ApplePay, GooglePay
Payment is made through the payment provider Yandex Cash by credit cards, when placing an order through the store’s website, regardless of the delivery method
Methods and terms of delivery of orders
Delivery
Delivery is carried out by the Russian Post (to the branch indicated by the selected index) or by the courier service of the store (for delivery in Moscow (only inside MKAD) by prior agreement with the buyer of the time period).The term for sending the goods will be 1-4 days from the order.
Payment Security
For payment (entering the details of your card) you will be redirected for payment to the Yandex.Kassa service. Connection to the payment gateway and information transfer is carried out in a secure mode using the SSL encryption protocol. If your bank supports the technology of secure online payments Veri fi ed By Visa, MasterCard SecureCode, MIR Accept, J-Secure, you may also need to enter a special password to make a payment. This site supports 256-bit encryption. Confidentiality of the reported personal information is provided by Yandex.Kassa. The information entered will not be provided to third parties, except as otherwise provided by the laws of the Russian Federation. Payment by credit card is carried out in strict accordance with the requirements of the payment systems MIR, Visa Int., MasterCard, JCB.
In case of clarifications or questions about placing an order, on previously placed orders, on delivery times, please contact the managers of the online store by mail shop@mumiytroll.com, phone +79163966217 or Whats App / Telegram +79163966217